I've been at Heritage for many years and some of my deposits have been bitcoin, others credit card. I pulled a couple grand out in January and they sent a cashier's check, by courier, written off an international account. No issues, all set....
So on Monday I process a request for 3k by cashier check and the transaction gets canceled. I get the following note:
[FONT="]Please resubmit your request selecting the Bitcoin payment option. Since this is your preferred deposit method, it is your preferred payout method as well. Checks are not available at the moment. Thank you.
First off, I don't have a "preferred deposit method". I haven't deposited in a long time and I've had as many, or more, CC deposits as BTC ones in my history there.
Secondly, nowhere in their rules does it say that customers who have deposited via BTC in the past can now ONLY withdraw via BTC. In fact, the rule is that you can only withdraw BTC if you've previously deposited BTC.
And, finally, I just got a cashier check a few months back and according to their rules you can get a free check one Monday per month.[/FONT]
So on Monday I process a request for 3k by cashier check and the transaction gets canceled. I get the following note:
[FONT="]Please resubmit your request selecting the Bitcoin payment option. Since this is your preferred deposit method, it is your preferred payout method as well. Checks are not available at the moment. Thank you.
First off, I don't have a "preferred deposit method". I haven't deposited in a long time and I've had as many, or more, CC deposits as BTC ones in my history there.
Secondly, nowhere in their rules does it say that customers who have deposited via BTC in the past can now ONLY withdraw via BTC. In fact, the rule is that you can only withdraw BTC if you've previously deposited BTC.
And, finally, I just got a cashier check a few months back and according to their rules you can get a free check one Monday per month.[/FONT]